最近更新：2026 年 10 月 26 日 ｜ 生效日期：2026 年 10 月 26 日
欢迎使用中软联信（北京）科技服务有限公司（以下简称“我们”）的产品与服务。本条款是您与我们之间关于使用我们全部产品与服务的协议。您访问我们的网站，或下载、安装、激活、使用我们的任何软件或服务，即表示您已阅读并同意本条款；如不同意，请停止使用。请特别留意加粗的免责与责任限制条款。
一、适用范围
本条款适用于我们以“中软联信”“ZRLX”品牌提供的全部产品与服务，包括官方网站、桌面软件、移动应用、在线服务、企业定制服务与客户支持（统称“产品与服务”）。
个别产品或服务另有协议的（例如软件安装时或软件内展示的最终用户许可协议、在线服务的服务协议、双方签署的项目合同），以该协议为准；该协议未约定的事项，适用本条款。我们对个人信息的处理适用《隐私政策》。
二、知识产权
产品与服务中的软件、源代码、界面设计、文字、图片、音视频、课程内容、文档，以及“中软联信”“ZRLX”文字与标志等，著作权、商标权和其他知识产权归我们或相关权利人所有。除本条款明确授予的许可外，我们未向您授予任何其他权利。未经书面许可，任何人不得复制、修改、传播、用于商业目的，或以可能引起混淆的方式使用上述商标与标志。
三、软件许可
- 在您遵守本条款及相关产品协议的前提下，我们授予您一项个人的、非独占、不可转让、不可再许可的许可，用于在您拥有或合法控制的设备上安装和使用软件；企业购买的，按购买的授权数量供其员工使用。软件是许可使用，而非出售，所有权仍归我们所有。
- 除法律明确允许外，您不得对软件进行反向工程、反编译、反汇编或破解，不得绕过、修改激活与授权机制，不得删除或篡改版权标识，也不得出租、出借、转售或再分发软件。
- 请通过本网站、官方应用商店或我们授权的渠道获取软件，以免获取被篡改的版本。
- 我们可能通过更新提供错误修复、安全补丁和功能改进。部分更新为保障安全或兼容性所必需，未及时更新可能导致部分功能无法使用。
- 软件可能包含开源组件，该等组件适用其各自的开源许可，相关说明随软件提供。
- 免费软件可在许可范围内免费使用；收费软件需购买激活码或订阅后方可使用全部功能，未激活时的试用范围以软件内说明为准。
四、购买、激活码与退款
- 点击“立即购买”后，您将跳转到第三方商店购买激活码或订阅。订单、支付、发货与发票由该商店处理，并适用其交易规则。商品价格以商店页面显示为准。
- 激活码仅供购买者本人或其所在单位按购买的授权数量使用，不得转售、共享、公开或用于未经授权的设备。我们发现激活码被滥用的，有权停用该激活码。
- 激活码一经激活，原则上不予退款。如软件存在严重缺陷导致无法正常使用、且我们无法在合理期限内修复，您可在购买后 7 天内通过工单申请退款；法律另有规定的，从其规定。
- 订阅类服务按商店展示的周期计费；如商店提供自动续订，您可以在到期前通过商店取消。
- 激活码遗失、更换设备等情况，请通过客户服务页提交工单，并提供购买凭证。
五、在线服务与账号
- 部分在线服务需要注册账号。您应提供真实、有效的信息，并妥善保管账号与密码；通过您的账号进行的操作视为您本人所为。发现账号被盗用，请立即联系我们。
- 在线服务可能依赖网络、第三方服务和公开信息源，我们会尽力保持服务连续可用，但不保证服务不中断。我们可能因维护、升级在合理范围内暂停服务，并尽量提前通知。
- 您可以随时申请注销账号。注销后，账号内的数据将按《隐私政策》处理，已支付的订阅费用按本条款第四节及商店规则处理。
六、您的内容与人工智能生成内容
- 您在产品与服务中输入、上传或保存的内容（“您的内容”）的权利归您或相关权利人所有。为向您提供服务，您授权我们在必要范围内存储、处理和传输您的内容。您应保证有权提供该等内容，且内容合法、不侵犯他人权益。
- 部分在线服务使用人工智能技术生成文字、音频等内容。生成内容可能不准确、不完整，或与事实不符，仅供参考，不构成任何专业建议。我们会按照国家规定对生成内容进行标识，并采取措施防范违法和不良信息。
- 您不得利用生成功能制作、传播违法内容，或侵犯他人的知识产权、肖像权、名誉权等合法权益。您对使用、发布生成内容的行为自行负责。
七、特定产品的使用提示
- 运动与健身教学类产品（如剑术教学）：练习前请做好热身，根据自身身体状况循序渐进，在安全、宽敞的场地练习，并注意器械与周围人员的安全。如有健康问题，请先咨询医生或专业教练。因未遵循上述提示或超出自身能力练习造成的人身伤害或财产损失，我们在法律允许的范围内不承担责任。动作识别等功能的反馈仅供参考，不能替代专业教练的指导。
- 安全与身份验证类产品（如两步验证管理器、刷卡登录 Windows 等）：密钥、令牌、卡片绑定等数据默认只保存在您的设备上，我们无法替您找回。请按产品说明做好备份，并妥善保管备份文件、恢复码、卡片和设备；因设备丢失、未备份或备份泄露造成的账号无法登录或损失，由您自行承担。请勿将此类产品作为唯一的账号恢复手段。
- 依赖第三方硬件或系统功能的产品（如 NFC 读卡器、手机摄像头）：需要使用兼容的硬件和系统版本，具体要求以产品说明为准。硬件本身的质量与售后由其厂商负责。
八、使用规范
使用产品与服务时，您不得：
- 违反法律法规，或发布、传播违法、侵权、含有恶意代码的内容；
- 以自动化程序批量提交表单、频繁请求接口，或以其他方式干扰产品与服务的正常运行；
- 尝试未经授权访问我们的系统、他人的账号、工单或数据，或探测、扫描、测试系统漏洞（经我们书面授权的除外）；
- 冒用他人身份或联系方式；
- 将产品与服务用于违法犯罪活动，或用于危害国家安全、社会公共利益的用途。
如您违反上述规范，我们有权视情节删除相关内容、限制或终止您的使用、停用激活码或账号，并依法追究责任。
九、企业定制服务
“解决方案”页面对服务内容的介绍仅供参考，不构成要约。定制开发、系统集成、技术咨询与运维等服务的范围、价格、交付、验收、知识产权归属、保密义务和售后维护，以双方签署的书面合同为准。
十、第三方服务与链接
产品与服务可能包含第三方的服务或链接（例如商店、应用市场、地图、支付平台、人工智能模型服务）。该等第三方服务不受我们控制，适用其自身的条款与隐私政策，我们不对其内容和服务负责。
十一、免责声明与责任限制
- 产品与服务按“现状”和“现有”提供。我们会尽力保证其安全、稳定、准确，但在法律允许的范围内，不保证其完全没有错误或中断，也不保证满足您的全部需求。
- 因不可抗力、网络故障、电信或电力中断、第三方服务（如邮件、商店、云服务、人工智能模型服务）原因，或您的设备、操作系统、第三方硬件造成的服务中断或损失，我们在法律允许的范围内不承担责任。
- 请您定期备份重要数据。在法律允许的最大范围内，我们不对任何间接、附带或后果性损失（包括利润损失、数据丢失、业务中断）承担责任；我们就某一产品或服务对您承担的赔偿责任总额，以您为该产品或服务实际支付的费用为限（免费产品以人民币 100 元为限）。
- 以上条款不排除或限制依法不得排除或限制的责任，包括因我们的故意或重大过失造成的损失，以及造成人身伤害的责任。
十二、服务的变更、中止与终止
我们可能根据业务需要调整、升级或停止提供某项产品或服务。停止提供收费服务的，我们会提前不少于 30 日通过网站或软件内公告通知，并对尚未到期的已付费服务按剩余期限合理退款或提供替代方案。您可以随时停止使用产品与服务并卸载软件。
十三、条款变更
我们可能会修订本条款，修订后的版本将在本页面发布并更新日期；如涉及您的重大权利义务变化，我们会通过网站公告、软件内提示或邮件等方式通知您。修订生效后您继续使用产品与服务，即视为接受修订后的条款。
十四、法律适用与争议解决
本条款的订立、执行和解释适用中华人民共和国大陆地区法律。因本条款或使用产品与服务产生的争议，双方应友好协商解决；协商不成的，任何一方均可向我们住所地（北京市丰台区）有管辖权的人民法院提起诉讼。本条款的任何条款被认定无效的，不影响其他条款的效力。
十五、联系我们
- 公司：中软联信（北京）科技服务有限公司
- 邮箱：service@zrlx.tech
- 电话：010-81580415（周一至周五 9:00–18:00）
- 地址：北京市丰台区南方庄 68 号 4 层 409
Last updated: 26 October 2026 | Effective date: 26 October 2026
Welcome to the products and services of ZRLX Technology (Zhongruan Lianxin (Beijing) Technology Service Co., Ltd., “we” or “us”). These terms are an agreement between you and us covering all of our products and services. By visiting our website, or by downloading, installing, activating or using any of our software or services, you confirm that you have read and agree to these terms. If you do not agree, please stop using them. Please pay particular attention to the disclaimers and limitations of liability in bold.
1. Scope
These terms apply to all products and services we provide under the “中软联信” and “ZRLX” brands, including our official website, desktop software, mobile apps, online services, custom business services and customer support (together, the “Services”).
Where a product or service has its own agreement (such as an end-user licence agreement shown during installation or in the app, an online service agreement, or a signed project contract), that agreement prevails; these terms apply to anything it does not cover. Our handling of personal information is governed by our Privacy Policy.
2. Intellectual property
The software, source code, interface designs, text, images, audio and video, course content and documentation in the Services, as well as the names and logos “中软联信” and “ZRLX”, are owned by us or the relevant rights holders and are protected by copyright, trademark and other laws. Except for the licence expressly granted in these terms, no other rights are granted to you. Without our written permission, you may not copy, modify, distribute or commercially use them, or use our names and logos in any way that may cause confusion.
3. Software licence
- Subject to these terms and any product agreement, we grant you a personal, non-exclusive, non-transferable, non-sublicensable licence to install and use the software on devices you own or lawfully control. Business purchases may be used by employees up to the number of licences purchased. The software is licensed, not sold, and we retain ownership.
- Except as expressly permitted by law, you may not reverse engineer, decompile, disassemble or crack the software, bypass or modify its activation or licensing, remove or alter copyright notices, or rent, lend, resell or redistribute it.
- Please obtain our software only from this website, official app stores or our authorised channels to avoid tampered copies.
- We may provide updates with bug fixes, security patches and improvements. Some updates are required for security or compatibility, and some features may stop working if you do not update.
- The software may include open-source components, which are governed by their own licences as described with the software.
- Free software may be used free of charge within its licence. Paid software requires an activation code or subscription to unlock all features; any trial scope is described in the app.
4. Purchases, activation codes and refunds
- When you click “Buy now”, you are taken to a third-party store to buy an activation code or subscription. Orders, payment, delivery and invoices are handled by that store under its own terms. The price shown in the store applies.
- Activation codes may only be used by the purchaser or their organisation, up to the number of licences purchased, and may not be resold, shared, published or used on unauthorised devices. We may deactivate codes that are misused.
- Activated codes are generally non-refundable. If a serious defect prevents normal use and we cannot fix it within a reasonable time, you may request a refund via a support ticket within 7 days of purchase, unless the law provides otherwise.
- Subscriptions are billed for the period shown in the store. If the store offers automatic renewal, you can cancel it through the store before the period ends.
- For lost codes or device changes, please open a ticket on our Support page with your proof of purchase.
5. Online services and accounts
- Some online services require an account. You must provide true and valid information and keep your credentials safe; actions taken through your account are deemed to be yours. If your account is compromised, contact us immediately.
- Online services may depend on networks, third-party services and public information sources. We do our best to keep them available but do not guarantee uninterrupted service. We may pause services for reasonable maintenance or upgrades and will try to give advance notice.
- You may request deletion of your account at any time. Account data is then handled under our Privacy Policy, and paid subscriptions under section 4 and the store's rules.
6. Your content and AI-generated content
- Content you enter, upload or save in the Services (“your content”) belongs to you or the relevant rights holders. You authorise us to store, process and transmit your content as necessary to provide the Services. You confirm that you are entitled to provide it and that it is lawful and does not infringe others' rights.
- Some online services use AI to generate text, audio and other content. Generated content may be inaccurate, incomplete or untrue; it is for reference only and is not professional advice. We label generated content as required by Chinese regulations and take measures against illegal and harmful content.
- You may not use generation features to create or spread illegal content or to infringe others' rights, including intellectual property, likeness and reputation. You are responsible for how you use and publish generated content.
7. Product-specific notices
- Exercise and fitness training products (such as swordsmanship lessons): warm up before practice, progress gradually according to your physical condition, practise in a safe and spacious area, and take care of your equipment and people around you. If you have health concerns, consult a doctor or qualified coach first. To the extent permitted by law, we are not liable for injury or damage caused by ignoring these notices or practising beyond your ability. Feedback from features such as motion recognition is for reference only and does not replace a qualified coach.
- Security and authentication products (such as two-factor authenticators or tap-to-sign-in for Windows): secrets, tokens and card bindings are stored on your device by default and we cannot recover them for you. Make backups as described in the product, and keep backup files, recovery codes, cards and devices safe. You are responsible for loss of access or damage caused by lost devices, missing backups or leaked backups. Do not rely on such products as your only means of account recovery.
- Products that rely on third-party hardware or system features (such as NFC readers or phone cameras): compatible hardware and system versions are required, as described for each product. The hardware's manufacturer is responsible for its quality and after-sales service.
8. Acceptable use
When using the Services you must not:
- break the law, or publish or spread illegal or infringing content or content containing malicious code;
- submit forms in bulk with automated tools, flood our interfaces, or otherwise interfere with the Services;
- attempt unauthorised access to our systems or to other people's accounts, tickets or data, or probe, scan or test for vulnerabilities (unless we have authorised it in writing);
- use someone else's identity or contact details;
- use the Services for illegal activities or for purposes that endanger national security or the public interest.
If you breach these rules, we may, depending on the circumstances, remove the content, restrict or terminate your use, deactivate activation codes or accounts, and pursue remedies under the law.
9. Custom services for businesses
Descriptions on the Solutions page are for information only and do not constitute an offer. The scope, price, delivery, acceptance, ownership of intellectual property, confidentiality and after-sales maintenance of custom development, integration, consulting and operations services are governed by a written contract signed by both parties.
10. Third-party services and links
The Services may include third-party services or links (such as stores, app markets, maps, payment platforms and AI model services). We do not control them; their own terms and privacy policies apply and we are not responsible for their content or services.
11. Disclaimer and limitation of liability
- The Services are provided “as is” and “as available”. We do our best to keep them secure, stable and accurate, but to the extent permitted by law we do not guarantee that they are error-free or uninterrupted or that they meet all your needs.
- To the extent permitted by law, we are not liable for interruptions or losses caused by force majeure, network failures, telecom or power outages, third-party services (such as email, stores, cloud hosting or AI model services), or your devices, operating system or third-party hardware.
- Please back up important data regularly. To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential loss (including loss of profit, data or business), and our total liability for any product or service is limited to the amount you actually paid for it (RMB 100 for free products).
- Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for losses caused by our intentional misconduct or gross negligence, or for personal injury.
12. Changes, suspension and termination of services
We may adjust, upgrade or discontinue a product or service as our business requires. If we discontinue a paid service, we will give at least 30 days' notice on our website or in the app, and offer a reasonable pro-rata refund or an alternative for the unused paid period. You may stop using the Services and uninstall our software at any time.
13. Changes to these terms
We may revise these terms. The revised version will be posted on this page with an updated date. For material changes to your rights and obligations, we will notify you by website announcement, in-app notice or email. By continuing to use the Services after the changes take effect, you accept the revised terms.
14. Governing law and disputes
These terms are governed by the laws of the People's Republic of China (excluding Hong Kong, Macao and Taiwan). Any dispute arising from these terms or your use of the Services shall first be resolved through friendly negotiation; failing that, either party may bring a claim before the competent people's court where we are domiciled (Fengtai District, Beijing). If any provision is held invalid, the remaining provisions remain in effect.
15. Contact us
- Company: Zhongruan Lianxin (Beijing) Technology Service Co., Ltd. (ZRLX Technology)
- Email: service@zrlx.tech
- Phone: +86 10 8158 0415 (Mon–Fri, 9:00–18:00, UTC+8)
- Address: Room 409, 4F, No. 68 Nanfangzhuang, Fengtai District, Beijing, China
In case of any inconsistency between the Chinese and English versions, the Chinese version prevails.